iOS 10 text bubbles not working

Question

iOS 10 text bubbles not working

I have a problem since going to iOS 10. Anytime I input text I don't get the bubble above the text when I use the keyboard. Also, when you drag your finger over the keyboard, no text shows up. I can only type and lift my finger to get the text to work. It went away with this update. Any idea how to get it back.?

Intel iMac, Mac OS X (10.5.6), iPhone 4, MacBook Pro, iPad, love them all.

Posted on Sep 14, 2016 11:09 AM

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Answer 1

Teddy_B

Community Specialist

Sep 15, 2016 8:45 AM in response to Ralph Woodard

Greetings Ralph Woodard,

Thanks for using Apple Support Communities.

I see that after upgrading to iOS 10, anytime that you input text, you don't get the bubble above the text when you use the keyboard. Also when you drag your finger over the keyboard no text shows up. I completely understand. I would definitely want to have this feature working like it was on a previous version of iOS. I'm happy to help you with this issue.

First, please force close all of the apps that are open and in standby mode on your iPhone. Let's make sure that nothing open in the background is causing this issue. The following article will help:
Force an app to close on your iPhone, iPad, or iPod touch
Then, please use the following article to give your iPhone a fresh restart, and then test this again:
Restart your iPhone, iPad, or iPod touch
All the best.

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Answer 2

Sep 15, 2016 10:56 AM in response to Teddy_B

Thanks jameson.h, it did not work. I was able to get some senior help from Apple. The issue is that with this upgrade (IOS 10) the feature is called (Character Preview) under Settings/General/Keyboard on all iPad models has now been removed with this update. For the reason of, the screen on the iPad mini and other iPads is large enough to see the text. I sure hope that they bring it back. Thanks for your response.

Ralph 😐

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